Email Marketing Case Studies

Case Study: TRUSTcite

November 20th, 2006

TRUSTcite Logo

  • a showcase for Web 2.0 ‘done right’
  • site built upon web standards and accessibility
  • easy for visitors to find and compare service providers based on referrals and recommendations from business people and past clients
  • ranked search result based on peer reviews and user feedback
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Case Study: Netconcepts.com

November 1st, 2006

Netconcepts Logo

  • A corporate website souped-up by Web 2.0 technologies: a blog platform for a CMS, RSS feeds, tag clouds, tag pages, comments, trackbacks, pingbacks…
  • Went from 100,000 pageviews per month to 390,000 within just a few months of relaunch.
  • A marked increase in visitor numbers as well: 28,000 to about 60,000 from about in that same timeframe.
  • indexation in Google increased from 300 pages to 4,800 pages, including 2,640 tag pages.
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Interactive Marketing

University of Wisconsin Executive Education - Integrated Customer Communications — Madison, WI

October 17th, 2006

Workshop by Stephan Spencer

Optimize your online efforts
After more than a decade of online marketing, companies are still struggling to find the best ways to use the web to promote themselves and build relationships with their customers. Our proven, practical tips will help you to get higher search engine rankings, make your e-mails filter-friendly — yet compliant! — and deliver relevant customer-focused website content.

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Don’t Design - or Redesign - Your E-Mail Without Reading This

October 2nd, 2006

by Stephan Spencer

Originally published in DM News

So many designers of e-mail campaigns make the fatal mistake of designing the e-mail to be viewed in its entirety. E-mail doesn’t work like that. E-mail is scrolled through and in very small windows.

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Emergency Medical Products

October 2nd, 2006

BuyEMP screenshotEmergency Medical Products Inc. sells emergency medical supplies and equipment to fire fighters and EMS professionals. In other words, each sale isn’t just money in their virtual cash register; it’s as if somebody’s life depends on it!

This online catalog site is powered by our GravityMarket ecommerce platform which means it is search engine friendly out of the gates, with an intuitive feature rich website for customers and a powerful administrative interface for our client. Among other things, the site supports “EZ Ordering” by SKU or item number. They are also embracing the concept that “markets are conversations,” having just started a blog.

[ database | client admin cms | SEO ]

Visit the site: Emergency Medical Products

Success with Email Marketing Campaigns: 10 Campaigns Critiqued for Best and Worst Practices

MarketingProfs virtual seminar series — online

August 24th, 2006

Webcast by Stephan Spencer

For many of you, your email campaign lost the race even before it got out of the gate. Spam filters and email firewalls silently and unceremoniously junk your emails. Research has shown that fully one-third of permission-based emails don’t get delivered.

Even if your message gets past the filters, it doesn’t mean your email will be opened. Your recipients are brutal when it comes to slashing through the commercial messages clogging their inboxes. A split second decision will decide your email’s fate, based squarely on your From line and Subject line, and to a smaller extent, what’s visible in the Preview pane. After navigating these deliverability and openability hazards, you still have to get the recipient to comprehend and act on your message. A pretty tall order nowadays.

This virtual seminar is going to get “hands on” with reviews of actual email campaigns submitted by seminar attendees. Not all will be chosen, so give yourself the best chance of having your campaign critiqued: submit your entry early. Stephan is one of the most popularly and highly acclaimed MarketingProfs seminar leaders.

If you’ve ever wondered what you were doing wrong with your email marketing, or wondered what you could be doing better, then this is the seminar for you.

You will learn:

  • How to write messages that are opened and read
  • How to create subject lines that are the best they can be
  • Best practices for your call-to-action and value proposition
  • How to balance text and images
  • When to use Text or HTML
  • Whether your email is compliant with CAN-SPAM legislation
  • Whether your messages will get past spam filters

The 90-minute seminar will include an extended Q&A.

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Case Study: Homestead.com

July 18th, 2006

Homestead.com logo

  • On page 1 for “website hosting” in Google within first 8 weeks
  • Hosts over 12 million members
  • Sustained high search engine rankings since early 2004
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Case Study: WritersNet

July 15th, 2006

Writers.net logo

  • Turned a loss making site into a profit center
  • Now generates over $5000 per month in Google AdSense revenue
  • Over 86,000 pages in Google
  • Traffic levels in the hundreds of thousands of visitors per month
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Case Study: InnSite

July 10th, 2006

innsite.com logo

  • Went from loss-making venture into a profitable web project
  • Google AdSense revenue regularly exceeds $10,000 per month
  • SEO techniques turned Innsite into an ongoing revenue stream
  • A free service for users, yet still profitable for us
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When advertisers hurt your brand

June 26th, 2006

by Stephan Spencer

The other day when I was on whitepages.co.nz I kept getting this tasteless banner ad:

Not only did I find the ad irritating and gross, I thought less of the White Pages brand after I saw it. It is an animated GIF banner, where the piece of poo actually flies across the ad from left to right and then hits the spinning fan, making the whole banner go brown. Nice.

Whoever at the White Pages approved that banner ad for publication should be fired.

I have also seen plenty of ads placed in email campaigns that hurt the brand. Here’s an ad in an internet.com newsletter that cheapened the JupiterMedia brand while simultaneously flagging the email for spam filters (the Alt tag associated with this banner ad was “Work From Home” — a terrible thing to say in an email campaign if you want your campaign delivered):

It always amazes me how email ads get approved when it’s so obvious that they are going to cause the campaign’s deliverability to tank. Like this one:

Some people think email marketing is horribly expensive. If only they knew about VerticalResponse. We give you the power to create, send, and track your email campaign, right from your web browser — for less than 1c an email! NO set-up fees, NO contracts, NO hidden charges. And it’s easy, too! See for yourself by creating your own test mailing — FREE. Get started today!

Some big no-no phrases in the above email ad, including: “no hidden charges” and “see for yourself”.

In short, your website and your email campaigns are a reflection of your brand. The advertising you accept for display on your site and in your emails is also a reflection of your brand. So think carefully before you take on an advertiser or accept a creative that isn’t “on message.”

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